Our Refund Policy

Effective Date: 22 September 2025

At Golden Safe Tijori (www.goldensafetijori.com), we prioritize customer satisfaction and aim to ensure a secure and trustworthy shopping experience. This Refund Policy outlines the conditions under which refunds or replacements are provided.

1. Eligibility for Refunds

  • Refunds are only applicable for products that are defective, damaged during shipping, or not as described.

  • Customers must notify us within 48 hours of receiving the product with valid proof (photos or videos).

  • Products must be returned in their original packaging with all accessories, manuals, and warranty cards intact.

2. Non-Refundable Cases

Refunds or replacements will not be provided for:

  • Damage caused due to misuse, improper handling, or unauthorized modifications.

  • Wrong product ordered by the customer due to personal choice.

  • Products without original packaging or missing accessories.

3. Refund Process

  1. Contact our support team at info@goldensafetijori.com or call +91 82795 36619 with your order ID and proof of the issue.

  2. Our team will review the request and notify you within 2–3 business days.

  3. Approved refunds will be processed within 7–10 working days via the original payment method.

⚠️ Note: Shipping charges are non-refundable, except in cases where Golden Safe Tijori is at fault.

4. Replacement Policy

  • If a product is defective or damaged, you may opt for a replacement instead of a refund.

  • Replacements will be shipped at no extra cost once the defective product is returned and verified.

5. Contact for Refunds

For all refund-related inquiries, please reach out to us:

  • 📍 Khatu Shyam Ji, Sikar, Rajasthan – 332602

  • 📍 Garhmukteshwar, Hapur, Uttar Pradesh – 245205

  • 📞 Phone: +91 82795 36619

  • ✉️ Email: info@goldensafetijori.com